Shipping Policy

Last Updated: April 2026

Introduction/Purpose

This Shipping Policy outlines the terms and conditions under which nortique ("we", "us", or "our") operates the shipping of products and services offered through our website nortique. This policy is designed to ensure transparency and fairness in our shipping practices while providing maximum legal protection for our operations in compliance with applicable laws in Latvia (LV).

Scope and Applicability

This policy applies to all users of our website and customers who purchase products or services from nortique. By engaging with our services, you agree to the terms outlined in this Shipping Policy.

Definitions

  • "Products" refers to any goods or services offered for sale on our website.
  • "User" refers to any individual or entity accessing or using our website.
  • "Shipping" refers to the process of delivering products to the user’s designated address.

Main Policy Content

Shipping Methods

We offer various shipping methods to accommodate our users' needs. The available shipping options will be presented at the time of checkout. Users may select their preferred shipping method based on speed and cost.

Shipping Costs

Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the products, and the destination address. All shipping costs will be clearly displayed during the checkout process.

Delivery Times

Estimated delivery times will be provided at the time of checkout. While we strive to meet these estimates, we cannot guarantee delivery dates due to factors beyond our control, including but not limited to weather conditions, carrier delays, and customs processing.

Order Processing

All orders will be processed within a reasonable timeframe. Orders placed on weekends or holidays will be processed on the next business day. Users will receive a confirmation email once their order has been shipped, including tracking information where applicable.

International Shipping

We offer international shipping to select countries. Users are responsible for any customs duties, taxes, or fees that may apply upon arrival in the destination country. We recommend checking with local customs authorities for more information.

Risk of Loss

All products purchased from nortique are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to the user upon our delivery to the carrier. We are not responsible for any loss or damage that occurs after the product has been shipped.

User Rights and Obligations

Users are responsible for providing accurate shipping information. We are not liable for any delays or issues arising from incorrect or incomplete addresses provided by the user. Users have the right to request changes to their shipping information prior to the shipment of their order.

Limitations and Disclaimers

To the fullest extent permitted by law, nortique disclaims all warranties, express or implied, regarding shipping services, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We are not liable for any indirect, incidental, or consequential damages arising from shipping delays or errors.

Data Protection/Security

We are committed to protecting the privacy and security of our users' information. Any personal data collected during the shipping process will be handled in accordance with our Privacy Policy. We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, or misuse.

Changes to Policy

We reserve the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Shipping Policy, please contact us at:

  • Company: nortique
  • Phone: +3712665873075
  • Email: [email protected]
  • Address: Origo One, Stacijas laukums 2, 7th floor, Office 32, Riga, LV-1050, Latvia

Governing Law and Jurisdiction

This Shipping Policy shall be governed by and construed in accordance with the laws of Latvia (LV). Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts located in Latvia.